IT Engineer

Post: IT Engineer

Responsible to: Director

Location: Any

Working hours: Full Time 

Contract type: Temporary/Permanent/Temp to Perm

Job Overview:

IT engineers install, maintain and repair the physical components of computer systems and equipment.

Key Responsibilities:

  • To install, test and maintain computer-related hardware (processors, memory chips, circuit boards, displays, sensors, data storage devices, printers, etc.) according to given specifications

  • To diagnoses hardware related faults

  • To repairs or replaces defective components

  • To advises on and installs operating soft/firm ware and may carry out upgrades

  • To maintains documentation to track and log work in progress and completed.

Specific Requirements:

  • Degree in computer science, information systems, or related field.

  • MBA is advantageous.

  • Proficiency with database languages.

  • Excellent written and verbal communication.

  • Creative problem-solving skills.

  • Good time management and organizational skills.





Key Relationships

Working With others:

Develop effective working relationships with other employees.

Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for people.

If desired by the Service User, maintain and develop relationships with family, friends and other people important in their life.

Leading by example:

Seek opportunities for personal and professional growth.

Be a role model for your co workers and be an ambassador for the service.

Be professional, polite and reasonable at all times.

Personal Responsibilities:

Commit to achieving the relevant qualifications commensurate with the role.

Attend statutory training and any other training as directed by management.

Understand and follow all policies and procedures relevant to the role.

Be open to learning opportunities.

Safe Guarding:

Holistic Tech Solutions is devoted to protecting and supporting the welfare of staff, we expect all employees and volunteers to follow suit.

We require all employees to complete internal and external safeguarding training.

Holistic Tech Solutions provides ongoing training to its employees.

Relationship with people you line manage (if applicable)

Build a positive, supportive and respectful relationship with the staff you manage.

Be mindful of the wellbeing of those you manage.

Be a role model and a leader.

Provide opportunities for others to develop new skills and learn.

Do’s

  • Log out of computer systems when you have finished using them.

  • Only use IT systems for purposes relating to your work.

  • Remember that all use of IT facilities is logged and monitored.

  • Remember that every website you visit or page that you print costs money.

  • Think carefully about your online conduct to protect personal information.

  • Keep your operating systems and software up to date.

  • Stay alert and report suspicious activity.

Don’ts

  • Don’t let anyone else use any of your accounts

  • Don’t tell anyone your password.

  • Don’t download videos, music or anything else that’s copyrighted by other people.

  • Don’t use IT facilities to bully or harass other people.

  • Don’t install unlicensed or malicious software.



This Job Description is subject to the needs of the service you are working for.